Yacmac – Terms and Privacy

Terms and Conditions

Yaburara and Coastal Mardudhnuera Aboriginal Charitable Trust (YacMac) is pleased to introduce a private telehealth service branded as GPNow to improve access to primary care medical professionals for our members and their families. The program which commenced January 1st 2020 is designed to: • help YacMac identify which aspects of our private telehealth service program can best be delivered online and which are best delivered in a traditional face-to-face clinical setting; • support individuals located in remote or regional locations to benefit from YacMac’s GPNow telehealth platform and; • support YacMac’s aim of decreasing the barriers that arise for members located in remote rural areas to access quality healthcare services. YacMac acknowledges there are some circumstances when only a face-to-face consultation will be suitable. As a result, our telehealth service is only one healthcare option open to YacMac members supplementing healthcare services currently in use. How will the YacMac private telehealth program work? Initially, a GPNow medical professional will assess your current health. Once this is established, the medical professional will be able to adequately prescribe a healthcare plan and appropriate strategies to monitor and reassess you on the telehealth platform. YacMac will be able to provide a variety of different modes of delivery for this service, depending on the telecommunication capabilities of the member. For some, the use of teleconferencing services or soft phone conference calls will be the best mode of delivery. For others, the use of verbal communication through regular phone calls will be more appropriate. In most circumstances, the teleconference service called “GPNow” will be utilised as the platform of delivery. By signing this consent form you are also agreeing to the GPNow terms of service and privacy policy. A copy of the terms of service and privacy policy can be found here https://gpnow.net/. Terms of participation YacMac members wishing to participate in the YacMac GPNow telehealth program must agree to the following terms of participation. By using this website you agree that: · You have expressed an interest in participating in the YacMac telehealth program, which will be delivered remotely (using different communication technologies) to you by AHPRA certified medical professionals. · This is a pilot to determine which aspects of the telehealth program can be successfully delivered online and which are best delivered in a traditional face-to-face clinical setting. · You accept that clinical assessments by remote consultations are a limited service, compared to a traditional face-to-face consultation. Not all services can be provided online or via telehealth and the assistance and support that can be provided to you during the assessments is also limited. As a result, remotely provided clinical support is not suitable for everyone. · You are a current client of YacMac / If you are not a current YacMac member of , you will need to contact YacMac to apply to join the group. · The assessment provided via YacMac GPNow telehealth pilot program is not the same as a full physical assessment and the assessment will necessarily be limited to outcome measures that do not require any physical contact or external set up. · We recommend that you undertake the consultation in an environment where you can participate confidentially, so that the details of your consultation are not shared or disclosed against your wishes. Through your registration and participation in the YacMac GPNow telehealth program, YACMAC will be collecting your personal information (including your health information). YacMac will collect this information in order to assist in providing services to you through the telehealth service and may be used to help evaluate the program and introduce additional value-added healthcare offerings.  By agreeing to participate in the YacMac GPNow telehealth program: You consent to us collecting your health information. You also consent to us using your personal information for evaluation and training purposes. The manner in which we collect, use and disclose your personal information is described overleaf in our Privacy Collection Notice. You have reviewed the schedule of fees that applies to the YacMac GPNow  telehealth program and acknowledge that Medicare and private health insurance rebates for exercise services programs delivered remotely may be limited. You agree to utilising GP Now as the teleconference platform, and agree to GP Now’s privacy policy https://gpnow.net/

Privacy

Privacy Collection Notice YacMac will take steps to protect your personal information from misuse and to use your information in accordance with its privacy policy and the Freedom of Information 1988 (WA) (Act). Collection of your personal information through your registration and participation in the YacMac telehealth program. YacMac will be collecting your personal information (including your health information). We will collect this information in order to assist us in providing services to you through the program and may be used to help us evaluate the program and conduct training activities. If you do not provide this information to us, we will not be able to provide our services to you. YacMac will collect your personal information through our consultations with you using various forms of communications technologies, including online, audio and video technologies. Further, in completing and signing this form, you are providing your personal information to YacMac. Disclosure of your personal information YacMac might disclose your personal information to a third party such as a Social Worker or other health professional, an employer, an agency or service provider or the relevant Federal or State Government Department as required under our funding agreements. Some of these parties may be located overseas. We may collect personal information from a third party such as your carer, trustee or authorised representative. If you give us personal information about another person, you must ensure they are provided with a copy of this Privacy Notice. In most circumstances, the teleconference software “GPNow” will be utilised as the platform of delivery for telehealth sessions with YacMac members. Please note that GPNow holds their own privacy policy. A copy of this privacy policy can be found here https://gpnow.net/ Our privacy policy provides further details on how we manage personal information, including how you can request access to, or seek correction of, the personal information we hold about you. Our privacy policy also contains information about how you may complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint.