Serving mental health needs in the wake of the bushfires

In support of the Federal Government’s call for mental health services to be deployed in fire affected communities, GPNow has launched a dedicated telehealth platform – makes it possible to speak with a psychologist via a video call from a mobile phone, in just a few simple clicks.

Thousands of families have lost their homes and livelihoods in the wake of the bushfires. Hundreds of thousands have had their lives disrupted. Millions more have lost their sense of security. This is a time for us to come together as a community and serve in the ways we can.

  • 10  virtual consultations
  • 100% bulk billable
  • No referral required

If you know of anyone, anywhere who needs help now,  please visit

If you are a psychologist who would like to help please call 1800 476 690 or email

“The Australian government recognises the burden of the bushfires will make it challenging for people to regularly see doctors and counsellors in person.”

We believe the Federal Government’s  funding for counselling for the individuals, families, and communities affected by bushfires,  is a strong step forward in recognising and addressing the toll that this crisis is taking on Australians.

Unfortunately, many of the communities most impacted by bushfires don’t have specialist hospitals nearby, and the thought of driving for hours to see a therapist can be daunting – especially when there is so much to be rebuilt at home.

Furthermore, families that have been displaced may be living in transient accommodation and without their usual support networks.

That’s why the government has underlined that members of the community who have been impacted may seek telehealth counselling services by contacting a GP or psychologist.

What are telehealth services?

Telehealth services connect doctors and patients over a dedicated, secure, and private platform. Using a telehealth service, doctors can speak with their patients over a confidential video chat, while noting important information on the patient’s conditions and requirements.

Some telehealth solutions include the ability for doctors to prescribe medications or refer the individual to a specialist.

The Australian government recognises the burden of the bushfires will make it challenging for people to regularly see doctors and counsellors in person. Telehealth services can help doctors better serve remote communities, people who have been displaced, and people who quite simply don’t have the time and flexibility to make it to a doctor’s office in person during working hours.

sunrise through bushfire smoke

Where does GPNow come in, and how can we help?

At GPNow, we help doctors provide quality care to remote patients. We’re an all-in-one digital health platform provider. We take a holistic approach to patient care, incorporating medication delivery through the pharmacy network. Our platform is market-proven, we’ve made a name helping reputable medical networks serve remote patients via an intuitive interface either online or through an app.

For the months of January, February, and March, we are waiving our per-consult commissions for doctors using GPNow to serve patients who have been impacted by the bushfires.

If you are a doctor, counsellor, or medical clinic who is serving people impacted by the recent bushfires, please get in touch with us via 1800 476 690 or email

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Photo by Trevor McKinnon on Unsplash